Experience with Lean process improvement.Experience working on ServiceNow projects for a government organization.Any overtime hours that you work above 40 hours a week are not included in the calculation to determine full-time employment. One year of full-time employment is equivalent to 2,000 hours of work experience (2,000 hours of qualifying work experience is based on a 40-hour work week).Building complex business process workflows.

Performing system integrations with other technologies.Including 2 years of this ServiceNow experience:.Five (5) years of total experience working in a technical developer/architect role on ServiceNow projects.Either 'System Administrator,' 'Developer,' 'Architect,' 'Application Specialist,' or 'Implementer'.Advise ITSM team on technical architecture and strategy-level questions related to ServiceNow development.

Create sufficiently detailed technical documentation so that peer developers/architects can understand, troubleshoot, and replicate ITSM products.

Supervise technical elements of system version upgrades to stay within one release version of the latest ServiceNow version (n-1).

Design and perform system integrations between ServiceNow and other technologies.

Partner closely with UX analysts to incorporate design thinking and user feedback into ITSM products.

Teach ITSM business analysts about technically complex elements of ServiceNow administration.

Work closely with business analysts on the ITSM team to translate business requirements into ITSM products.

Follow agile software development methods to design, build, implement, and adjust projects in rapid, iterative cycles.

Perform application testing of new and existing products.

Write client scripts to optimize user experience (UX).

Develop custom applications to automate business processes, including complicated workflows and user interfaces.

Advise IT and business partners on ServiceNow architecture, capabilities, and best practices.

Assume technical responsibility for completion of major ServiceNow projects.

Chief software architect salary